It was an incident that occurred in an MNC I worked for; my Team leader at the time had to go on leave, so an acting Team leader was chosen within the team itself. However, one employee (let's call her Jane) in particular could not digest the fact that someone else younger (alias, Rose) with fewer years of experience and time spent in the company was chosen.

This led to a lot of miscommunication and hostility towards Rose; coupled with a high backlog, Rose started to burn out.

She reached out to the manager but no solution was found — or rather, he refused to see the problem itself.

Weeks later, Rose suffered a stroke leading to a short-term memory loss.

Without denying the fact that Rose had medical complications that led to her stroke, it was without a doubt that stress had triggered and worsened her condition.

After the incident, several questions kept popping up: Jane felt that the decision of promoting Rose was biased and preferential. If the promotion was based on results, would Jane have felt and reacted the same way towards Rose? If Rose had better stress tolerance, perhaps she could have delayed the inevitable? If the manager had adequate emotional intelligence, could this whole mess have been avoided?

All questions led to one solution: soft skills! With the necessary soft skills, the damage could have been minimised and could have fostered a better workplace culture. This is one of the many incidents that could have been avoided if proper employee training was provided.

Thus, DelTests emerged; we carefully selected a range of criteria that we deemed to be useful in the workplace and created a test. Results obtained may be used to provide Employee Welfare by helping employees grow as individuals and improve their soft skills.

Soft skills don't stop mattering after the offer letter is signed. Every day, employees navigate stress, conflicting priorities, and interpersonal friction — and how well they handle it shapes team morale, retention, and the overall health of an organisation.

Let us paint you a picture: someone on your team, maybe a manager, maybe not, is struggling to manage stress or read the room emotionally. They don't prioritise well under pressure, and they don't realise the friction they're creating for the people around them. Left unaddressed, this quietly erodes team morale — leading to burnout, disengagement, and eventually, higher labour turnover.

By the time performance reviews or exit interviews reveal the issue, the damage is already done. We believe ongoing awareness is better than after-the-fact correction. That's why, at DelTests, we provide an intensive assessment to help employees — and the organisations that support them — understand and strengthen the soft skills that keep teams functioning well.

We evaluate individuals based on our core quotients, namely:

Emotional Quotient
Risk Behaviour Quotient (RBQ)
Stress Behaviour Quotient (SBQ)
Mindful Behaviour Quotient (MBQ)

DelTests is designed to be used as part of an ongoing employee welfare and development program, giving organisations a clear, recurring pulse on the soft skills of their people — not just a one-time snapshot. Insights from the assessment can guide personalised coaching, training, and support, helping employees grow while the organisation benefits from a healthier, more resilient workforce.

Our tests are based on extensive research and attested by a psychologist. Beyond the organisational benefit, DelTests also gives individuals a tool for self-awareness. Employees — including those newer to the workplace — can use their results to understand their own behavioural tendencies and actively work on their personal and professional growth.